Showing Posts for Traveller Tracking
Is Personalization Good for the Traveler or the Airlines?
Posted by Mike Atherton on 22 November, 2023
Personalization has emerged as a potent tool in the dynamic landscape of the airline industry. But who benefits more - the traveler or the airlines?
Read MoreThe State of Traveler Tracking
Posted by Mike Atherton on 26 October, 2023
‘Traveler tracking’, while often overlooked, has become crucial in business travel. It's vital for protecting employees, managing resources, and improving operations, but it's not without its hurdles...
Read MoreAir Canada NDC Surcharges: Lessons in Change Management
Posted by Mike Atherton on 19 September, 2023
Air Canada recently implemented a US$20-30 surcharge on bookings made through legacy EDIFACT distribution, starting in June 2023. This move was part of the airline's strategy to incentivize the...
Read MoreWhat Should Travel Managers Do About Unused Airline Tickets?
Posted by Mike Atherton on 23 March, 2023
Airline tickets represent a significant part of the corporate travel budget for most companies, especially when flying long haul.
Read MoreBusiness Travel Bouncing Back After Pandemic: An Opportunity For Travel Management Companies
Posted by Mike Atherton on 28 November, 2022
The pandemic put a severe dent in global business travel, with American corporate travel spending plummeting to just 10% of its pre-covid levels.
Read MoreHow to Attract and Retain the Best Independent Contractors for Your Corporate Travel Agency
Posted by Mike Atherton on 27 April, 2019
Something interesting has happened to the way TMCs and business travel agencies work in the last decade. No, for once, this isn’t about any great technological shift or disruptor of the market –...
Read MoreHow Does Data Aggregation Boost Travel Risk Management?
Posted by Mike Atherton on 05 July, 2018
According to International SOS and Control Risks, two of the travel industry's foremost medical and security experts, the demand for advice on supporting business travellers has grown almost 300% in...
Read MoreCan Bleisure be Reconciled with Duty of Care?
Posted by Mike Atherton on 26 June, 2018
One of the most positive developments in