Do you have a strategy that determines how often you contact your travellers? Is it a case of "book and forget" or do you prefer more "proactive and personalised" engagement?
Did you know that 6 out 10 travellers return home with some sort of health issue? To have the best chance of staying healthy your clients need be made aware of specific regional risks and be kept up to date with developments on the ground. Too few TMCs provide this valuable information service to their clients, allowing those who do, to enjoy a distinct competitive advantage. At the very least, every TMC can provide their clients with our common sense checklist of dos and don’ts that can help keep them healthy while travelling.
Topics: Duty of Care
2014 was a difficult year in terms of the real and potential risks to travellers, with security, environmental and transportation risks hitting many of the major business centres and transit points. The situation in 2015 unfortunately looks similar, with the same need to be kept informed about the likely threats to employees and travellers as they go about their business.